Phone & SMS Screening

Phone & SMS Screening

AI phone screening that scales past your headcount

Provision a dedicated number and let an AI agent place screening calls, recognize voicemail, record and transcribe every conversation, and text candidates — then transfer the promising ones straight to a human.

app.kruits.com/pstn/call-records
Phone screening call records with transcripts
Every call, captured

Recorded, transcribed and scored

Outbound AI screening calls detect whether a human or an answering machine picked up, leave a voicemail when needed, and record the whole conversation end to end. Transcripts and recordings land on the candidate record, ready to review.

  • Answering-machine detection with voicemail drop
  • Barge-in so candidates can talk over the agent
  • Full recording, transcription and per-call analytics
  • Live transfer to a recruiter’s own phone
Voice screening
Voice and text, one number

A full contact channel for candidates

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Number provisioning

Search and provision phone numbers for the team or per recruiter, with per-number agents and limits.

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Scheduled calls

Book an outbound screening call for a candidate’s chosen time and let the system place it.

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Two-way SMS & MMS

Send reminders, confirmations and quick screens over text on the same numbers, handled by an agent.

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Recording playback

Play any recording and read its transcript from the call record, with reasoning and tool-call insight.

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Live & historical view

Watch active calls in real time and analyze call volume by number over time.

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Human handoff

Transfer a live call to a recruiter, or hand a human call back to the AI agent, seamlessly.

Configure a number

Every number, tuned to the desk that owns it

Give each provisioned number its own identity: a label, the greeting it answers with, and the exact AI agents that handle its voice and text — a phone screener, an interviewer, an SMS assistant. Scope who can use it by group, and toggle whether it answers calls at all.

  • Per-number answer message and access-denied prompt
  • Assign the AI agents that run voice and SMS
  • Group-level access control per number
  • Enable or pause a number in one click
app.kruits.com/pstn/numbers
Kruits phone-number settings — editing a number's label, answer message, assigned AI agents (phone agent, interviewer, SMS assistant) and the user groups allowed to use it
app.kruits.com/pstn/call-records
Kruits call trace — a speaker-labeled transcript above a full agent trace showing the AI's reasoning steps, the call-control tool calls it made and their responses
See exactly what happened

A conversation trace, not just a recording

Expand any call to read a speaker-labeled transcript alongside the agent’s full reasoning trace — every thought, every tool call, and every response. See why the agent left a voicemail, transferred, or hung up, so you can trust and tune how it screens.

  • Speaker-labeled transcript from a long-form speech model
  • Agent reasoning shown step by step, toggle on demand
  • Every tool call and response, with arguments
  • Recording playback attached to the same record

Screen hundreds, call personally

Give every candidate a real conversation — without burning out your team.

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